2+ hour, 38+ min ago  (634+ words) Workflows for AI agents Support for tool connectors Voice of the customer Get monthly updates with our latest articles, podcasts, videos, and more. The prevailing story right now is that open source is eating the enterprise. The capability gap between…...

1+ week, 2+ day ago  (470+ words) Workflows for AI agents Support for tool connectors Voice of the customer Written by Eric Hermann Today, we're introducing the next generation of Simulations, Decagon's testing suite for AI agents. Most AI platforms include a testing solution, but testing powered…...

2+ week, 6+ day ago  (74+ words) Workflows for AI agents Support for tool connectors Voice of the customer Voice cloning systems fall into two architectural categories distinguished by how much reference audio they require. Regulatory attention is increasing. Several jurisdictions have enacted or proposed legislation requiring…...

3+ week, 3+ day ago  (546+ words) Workflows for AI agents Support for tool connectors Voice of the customer Written by Kelsey Garvey Our vision for the future of CX is a 24/7 AI concierge that gives every customer the treatment they deserve, and Decagon Partnerships delivers on…...

9+ mon, 1+ week ago  (117+ words) Why exceptional service is the new brand differentiator as AI reshapes consumer expectations. See how user memory, outbound voice, and Agent Workbench can help you build stronger customer relationships At the inaugural Decagon Dialogues, we brought together voices shaping both…...

2+ mon, 1+ day ago  (99+ words) Decagon Why exceptional service is the new brand differentiator as AI reshapes consumer expectations. See how user memory, outbound voice, and Agent Workbench can help you build stronger customer relationships Hear from Gloss Genius's business operations lead, Adam Liu, on…...

2+ mon, 1+ week ago  (43+ words) Optimize with Duet'Decagon Why exceptional service is the new brand differentiator as AI reshapes consumer expectations. See how user memory, outbound voice, and Agent Workbench can help you build stronger customer relationships Learn more about automatic optimization and root cause…...

3+ mon, 1+ week ago  (172+ words) Decagon The cross-industry AI playbook: Healthcare, automative, technology, and more Drawing from her leadership across multiple industries, former Dell CIO, Adriana Karaboutis, joins Max for a discussion around her universal strategies for successful digital transformation. Andi Karaboutis is a former…...

3+ mon, 3+ week ago  (870+ words) Why exceptional service is the new brand differentiator as AI reshapes consumer expectations. See how user memory, outbound voice, and Agent Workbench can help you build stronger customer relationships Written by Bihan Jiang Today, we're announcing Decagon Duet, an AI…...

4+ mon, 3+ week ago  (4+ words) Rituals Customer Success Story'Decagon...