News
Meet Otto, Service Now's New Conversational AI Layer
8+ hour, 24+ min ago (653+ words) Enterprises have spent the past few years deploying AI across their organizations, only to find it stops short of actually finishing the job. Employees still navigate between applications, chase down approvals, and route their own requests. This is because most…...
Service Now's AI Specialists Are Coming for Every Corner of the Enterprise
8+ hour, 25+ min ago (507+ words) Referring to technology that merely recommends or surfaces insights, leaving it to human workers to execute, Amit Zavery, Service Now's president, chief product and operating officer, declares, "Advisory AI has run its course'Enterprises need AI that senses, decides, and securely…...
Service Now Gave Its AI Control Tower a Badge
8+ hour, 24+ min ago (809+ words) Once meant to serve as a traffic manager for AI agents, Service Now's AI Control Tower is evolving into what the company calls an end-to-end AI command center. A year after its launch, Service Now is making the case that…...
The Rarest Worker in Your Organization, According to Microsoft
15+ hour, 22+ min ago (986+ words) Every company wants to become AI-native, and the pressure is real. Microsoft's 2026 Work Trend Index finds that 65 percent of AI users fear falling behind if they don't adapt quickly. But knowing you need to transform and knowing how to do…...
Molmo Act 2 Leaves the Lab and Enters the Real World
10+ hour, 22+ min ago (842+ words) The reception has been excellent," Ai2 robotics researcher Jiafei Duan tells The AI Economy in an email. Molmo Act's full openness gives researchers a rare opportunity to study what it takes to build generalist robotics foundation models, and the academic community…...
Enterprises Sprinted to AI. The Data Underneath Wasn't Ready.
4+ day, 8+ hour ago (438+ words) This story originally appeared in the May 1 issue of The AI Economy on Linked In. Read the full issue here. The promise of enterprise AI has never been louder. Agentic systems. Autonomous workflows. Decisions made at machine speed. But a…...
Adobe Express Is the Most Important App You're Not Thinking About
6+ day, 23+ hour ago (629+ words) At almost every Adobe announcement lately, something slips in near the end: a mention of how the latest AI innovation connects to Adobe Express. Not as a headline. As a footnote. The app'formerly known as Adobe Spark before Adobe rebranded…...
Five Adobe Sneaks I Want Now
1+ week, 4+ day ago (293+ words) Every year, Adobe gives its employees a hall pass'the chance to pitch ideas that exist outside the company's official product roadmap. The best ones surface at the end of the company's Summit and Max events in a showcase called Sneaks....
More Agents Than People: Slack's GM on Where the App Is Headed
1+ week, 4+ day ago (529+ words) Slack is about to become a place where most of its users don't need it " at least not in any human sense. The platform has long been where work happens. That's been the pitch since day one. But spend time…...
AWS Wants Developers to Stop Worrying About Agent Plumbing
1+ week, 6+ day ago (293+ words) Amazon Web Services (AWS) is moving to eliminate one of the biggest time sinks in AI agent development. On Tuesday, the company introduced a managed agent harness within Amazon Bedrock Agent Core, a prebuilt infrastructure layer that handles orchestration, compute,…...