News
AI is now doing parts of merchants' jobs, managing products and vendors
1+ hour, 10+ min ago (908+ words) Retailers are beginning to use AI to automate certain parts of the merchandising process, to determine what to order or even to make deals on their behalf. The pitch to retail companies is that instead of analyzing data themselves or…...
Walmart is training store-level employees to use AI
1+ week, 3+ day ago (453+ words) Forty-three years ago, Darlene Lane got her start at Walmart, working in the billing department for a regional distribution center. Now a manager of learning and development for the company, Lane was a guinea pig for how the company would…...
Google's Universal Cart will soon be available to Walmart, Target shoppers " getting their buy-in may be the hard part
2+ week, 3+ day ago (711+ words) Ends Friday: Save 35% on an annual Modern Retail+ membership. Google, like Chat GPT, Claude and Open AI before it, believes that more and more consumers are going to want to use AI to help with their shopping. But many shoppers…...
Open AI makes it easier to run shopping ads in Chat GPT
1+ mon, 1+ week ago (178+ words) Open AI is making it easier for e-commerce companies to run ads on Chat GPT, adding automation that lets retailers generate ads directly from their product catalogs rather than building them one by one." And it won't just be money…...
How Ace Hardware built its employee AI assistant
1+ mon, 2+ week ago (634+ words) Last week, Ace Hardware announced that it has launched an AI assistant for employees in more than 2, 300 stores. The tool is called "Hey ARMA," referring to its Ace Retailer Mobile Assistant platform used in stores. It provides product information, project…...
Puma's AI head says the brand is still giving 'the keys to the consumer' as it invests in tech like a digital concierge
2+ mon, 6+ day ago (435+ words) Seven seats remaining for the Modern Retail Marketing Summit, April 20-22. As Puma looks to return to growth, it's also embracing the latest technology. Dashkov, Puma's head of emerging marketing tech, sat down with Modern Retail to unpack the brand's latest…...
Retailers are bringing AI into stores in more ways
2+ mon, 2+ week ago (589+ words) Register to connect with brand leaders at Babylist, Crocs and more The application of artificial intelligence as a customer-facing element of physical stores is far from one-size-fits-all. In February, The Vitamin Shoppe opened an "innovation store" in New York City's…...
In 2026, AI talk at retail events shifts to proving real results, defining a true strategy
2+ mon, 2+ week ago (1110+ words) Register to connect with brand leaders at Babylist, Crocs and more At retail conferences, it's become practically impossible to get through a full two or three days without having a conversation about the biggest buzzword in the industry: artificial intelligence....
E. l. f. Beauty's chief digital officer shares her strategy for the AI era
2+ mon, 3+ week ago (764+ words) Register to connect with brand leaders at Babylist, Crocs and more As every brand and retailer grapples with the implications of artificial intelligence, they're having to ask themselves tough questions about where they will and won't use AI, and what…...
Why Wayfair isn't 'dogmatic' about its AI usage
2+ mon, 3+ week ago (932+ words) Register to connect with brand leaders at Babylist, Crocs and more Wayfair likes to say that it started as a tech company. Founded in 2002, Wayfair got its start claiming hundreds of different URLs, like bedroomfurniture. com to capture as much…...